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TRUST & COMPLIANCE

Trust & Safety

Building an authentic, secure career ecosystem. How we verify recruiters, protect candidate privacy, and maintain high compliance standards at MS Hires.

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ISO 27001 & SOC-2 Vetted

Continuous third-party security audits.

Last updated: September 11, 2025

1. Introduction

At IN Job Portal, trust is the bedrock of every successful career move. Our Trust and Safety framework provides rigorous verification standards, non-negotiable candidate privacy protections, and strict recruiter governance.

Every candidate profile, job opening, and hiring agency on our portal operates under standardized integrity protocols to ensure safe, transparent, and fair employment interactions.


2. Recruiter & Employer Verification

We enforce a comprehensive 4-tier verification protocol before any employer is authorized to publish jobs or contact talent:

Entity Validation

Government registration number (CIN / GSTIN / Tax ID) verification.

Domain Verification

Authorized enterprise email domains required (no free generic emails).

Workplace Verification

Authentic business address and digital footprint verification.

Continuous Auditing

Automated flagging of abnormal job volume, scams, or candidate complaints.


3. Candidate Data Safety & Privacy

Candidates maintain granular sovereignty over their resumes and contact visibility:

Stealth & Private Modes

Hide your candidate profile from current employers or block specific companies from discovering your profile.

End-to-End Encryption

All communication between candidate and recruiter is monitored against harassment and protected with TLS 1.3 encryption.


4. AI Matching Transparency

Our artificial intelligence matching algorithms are engineered for meritocracy:

  • Candidates are evaluated strictly on demonstrable skills, experience, and verified certifications
  • Algorithmic models are blinded to demographic variables such as age, gender, race, and religion
  • Employers receive transparent match score breakdowns highlighting matched criteria
  • Candidates can review and edit their skills anytime to recalculate role suitability

5. Diversity & Non-Discrimination Policy

We maintain an uncompromising zero-tolerance policy against any discriminatory hiring practices. Job postings mandating exclusionary gender, caste, marital status, or age restrictions (unless legally mandated by occupational safety laws) are immediately purged.


6. Background Verification & Trust Badges

Verified Candidate BadgesVoluntary identity and credential verification to accelerate interview invitations.
Verified Employer SealsVisual proof of validated enterprise recruiters and authorized hiring agencies.

7. Platform Security Audits

SOC-2 Type II & ISO 27001

Enterprise standards for security, data availability, and system confidentiality.

Continuous Penetration Testing

Bi-annual third-party ethical hacking drills and vulnerability remediation.


8. Dispute Resolution & Grievance Redressal

If you encounter inappropriate behavior during an interview, salary misrepresentation, or unprofessional conduct, you can raise a confidential ticket. Our grievance officers review all reports within 48 business hours and initiate investigative actions.


9. Compliance Standards & Regulatory Adherence

MS Hires strictly complies with national labor laws, the Digital Personal Data Protection (DPDP) Act, GDPR for international cross-border matching, and regional equal employment regulations.


10. Grievance Officer & Contact

Reach our designated Trust & Safety Grievance Officer for compliance notices, dispute escalations, or platform safety inquiries:

Chief Grievance Officertrust@jobportal.com
Grievance Turnaround SLA

Within 24-48 business hours

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